About this role
Agent Support Representative at Ria Money Transfer (Dandelion). Location: Santiago de Querétaro, Querétaro, Mexico. Role: handling calls, resolving issues, managing tickets Requirements: Some college preferred; customer service/call center experience preferred (1-2 years). Must communicate in English and Spanish, handle high call volume, multitask, use computer systems, and work flexible hours including weekends. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English, Spanish