About this role
IT Support Agent (w/m/d) (Neckarsulm, DE, 74172) at Bechtle AG | Der IT-Zukunftspartner. Location: Neckarsulm, Baden-Württemberg, Germany. Role: monitoring events, coordinating tickets, documenting steps Requirements: IT training or equivalent experience; ticketing and incident management; knowledge of infrastructure and monitoring; ITIL; German C1 and English good; willingness to work in 24x7 shifts. Category: Information Technology Seniority: Mid Level Tools: Ticketing systems, Monitoring tools, ITIL processes Commitment: Full Time Workplace: Onsite Languages: German, English