About this role
IT Servicedesk Agent (w/m/d) (Kiel, DE, 24145) at Bechtle AG | Der IT-Zukunftspartner. Location: Kiel, Schleswig-Holstein, Germany. Role: prioritize issues, document solutions, provide remote support Requirements: Experience in IT support with 1st/2nd level support; knowledge of Windows 7/10/11 and Microsoft 365; familiarity with ticketing and remote tools; knowledge of hardware and Active Directory. Category: Information Technology Seniority: Entry Level Tools: Windows OS, Microsoft 365, Ticketing tools, Remote tools, Active Directory Commitment: Full Time Workplace: Onsite Languages: German, English