About this role
Helpdesk Agent at Momentum Financial Services Group. Location: Hyderabad, Telangana, India. Role: providing support, managing queues, escalating issues Requirements: 3+ years in a helpdesk/IT service delivery role; ITIL or similar cert; associates or bachelor’s in IT/CS/IS; strong communication and problem-solving skills. Category: Information Technology Seniority: Mid Level Tools: ITSM, Ticketing Systems, Helpdesk Software, Databases, Networking, Information Technology Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: English, French