About this role
Guest Service Agent at Resorts World New York. Location: Jamaica, New York, United States. Role: Check-in guests, Handle guest requests, Provide concierge service Requirements: High school diploma required; prior hotel/guest services experience preferred; strong English communication; ability to work a flexible schedule including weekends/holidays; NY licensing as needed. Category: Customer Service Seniority: Entry Level Tools: Property Management System, Hotsos Certifications: new york state gaming commission Commitment: Full Time Workplace: Onsite Languages: English