About this role
Guest Service Agent - Boston Harbor City Cruises at Hornblower. Location: Boston, Massachusetts, United States. Role: assist guests, upsell experiences, provide directions Requirements: Customer service and sales focus; strong communication; familiarity with waterfront area; proficient with MS Office; ability multitask and work nights/weekends. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English