About this role
Service Desk Support Agent - French Speaking at nLighten. Location: Milton Keynes, England, United Kingdom. Role: handling queries, logging tickets, escalating issues Requirements: Service desk experience, fluency in English and French, proficiency with Salesforce, iTop, Outlook, and Dropbox, strong communication and prioritization skills, able to work shift-based schedules; background check required. Category: Customer Service Seniority: Mid Level Tools: Salesforce, iTop, Microsoft Outlook, Dropbox Commitment: Full Time Workplace: Onsite Languages: English, French