About this role
Associate Account Agent at Identity Digital. Location: North York, Ontario, Canada. Role: Troubleshooting customer issues, Providing technical assistance, Documenting client communications Requirements: Bachelor's Degree or College Diploma in Computer Science or related field, 2 years of experience in Technical/Customer Support, knowledge of DNS and internet-based applications. Category: Customer Service Seniority: Entry Level Tools: DNS, Salesforce, Tableau, Linux, BASH, TCP/IP, SSL, EPP Protocol, XML, SQL, PostgreSQL, Java Applications, Microsoft Office, JIRA Commitment: Full Time Workplace: Onsite Languages: English