About this role
Associate Account Agent at Identity Digital Canada Corp.. Location: North York, Ontario, Canada. Role: Troubleshoot, Collaborate with teams, Document issues Requirements: Provide technical support and customer service for registry services; troubleshoot issues; coordinate with Product/Engineering; English language required; full-time permanent. Category: Information Technology Seniority: Mid Level Tools: DNS, XML, SSL, EPP Protocol, PostgreSQL, JIRA, Salesforce, Tableau, ThoughtSpot, Chrome, Thunderbird, WinSCP, Putty, FileZilla, Amazon S3, Whois lookup tools, dig, nslookup, openssl, curl, tracert, mysql, Open Office, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English