About this role
Guest Experience Agent - Milan (m/f/d) at Numa. Location: Milan, Lombardia, Italy. Role: manage inquiries, guide check-in, coordinate guest requests Requirements: Fluent in English and Italian; strong communication; tech-savvy with WhatsApp, email, and booking systems; capable of handling guest inquiries and in-person interactions; flexible for rotating weekends. Category: Customer Service Seniority: Entry Level Tools: WhatsApp, Email, Booking systems Commitment: Full Time, Contract Workplace: Onsite Languages: English, Italian