About this role
4PL CX Agent at Maersk. Location: Petaling Jaya, Selangor, Malaysia. Role: managing cases, onboarding customers, resolving disputes Requirements: Provide customer channel and case management, onboarding, contract/dispute handling; ability to follow standardized routines, escalate non-routine issues, and work with limited supervision. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English