About this role
Phone Support Agent - DACH at Bitpanda. Location: Vienna, Vienna, Austria. Role: handling calls, sharing insights, improving processes Requirements: Fluent German (C2) and comfortable English (B2+); strong verbal communication; phone-based customer support experience and Zendesk familiarity are a plus; open to shift work including evenings and weekends. Category: Customer Service Seniority: Entry Level Tools: Zendesk Commitment: Full Time Workplace: Hybrid Languages: German, English