About this role
BDC Agent and Phone Operator | Full-time at Thelen Auto Group. Location: Bay City, Michigan, United States. Role: answer calls, assist customers, manage leads Requirements: Customer-service oriented; strong communication; detail-oriented; able to multitask; proficient with Windows MS Excel; 1+ year customer service preferred; experience with multi-line phones and CRM desired. Category: Customer Service Seniority: Entry Level Tools: CRM systems, Microsoft Excel, Phone system Commitment: Full Time Workplace: Onsite Languages: English