About this role
Reservation Agent at Shangri-La Club Management LLC. Location: Monkey Island, Oklahoma, United States. Role: Answer calls, Process reservations, Enter information Requirements: Handle reservations via phone, email, and in-house channels; enter data into PMS; upsell and provide guest information; work with front desk and other departments. Category: Customer Service Seniority: Entry Level Tools: PMS software, Telephone system, Computer Commitment: Full Time Workplace: Onsite Languages: English