About this role
Junior Tier II Help Desk Agent at StratasCorp. Location: Chesapeake, Virginia, United States. Role: Frontline incident response, End user support, Windows & device support Requirements: 0–2 years IT support/help desk; strong MS 365, Windows 10/11, Azure AD/Entra ID; basic networking; ITSM experience; good communication and documentation. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Windows, Azure Active Directory, Intune, SCCM/ConfigMgr, PowerShell, Exchange Online, Teams, SharePoint Online, OneDrive Certifications: a+, network+, az-900, ms-900, security+, microsoft avd Commitment: Full Time Workplace: Onsite Languages: English