About this role
Tier 1 Tech Support Agent (Espresso Machines/Coffee Equipment) at Whole Latte Love. Location: Rochester, New York, United States. Role: review requests, troubleshoot issues, assist customers Requirements: 2+ years in customer service or technical support; strong communication; troubleshoot skills; comfortable with inbound/outbound; fast-paced environment. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English