About this role
Call Centre Agent - Contact Center - Egypt at Alshaya. Location: Egypt. Role: handling contacts, managing requests, assisting customers Requirements: Fluent English and Arabic, customer-service experience (fresh graduates welcome), ability to handle high-volume calls, multitask, adapt to change, and work night shifts/weekends; 0+ years experience acceptable. Category: Customer Service Seniority: No Prior Experience Required Tools: BMC Remedy, ININ, COMMS Commitment: Full Time Workplace: Onsite Languages: English, Arabic