About this role
Technical Support Engineer at NCR Voyix. Location: Cebu City, /, Philippines. Role: Lead teams, Manage incidents, Train agents Requirements: Lead and manage support teams, meet SLA standards, high-volume call/incident management, train new agents, knowledge base creation, process improvements. Category: Information Technology Seniority: Senior Level Tools: Excel, PowerPoint, SNOW, SharePoint, OKM Commitment: Full Time Workplace: Onsite Languages: English