About this role
Customer Experience Agent at Sourgum. Location: Jersey City, New Jersey, United States. Role: serve inquiries, qualify leads, triage opportunities Requirements: 3+ years in customer support/experience, hybrid role in Jersey City; able to handle high-volume inquiries; strong communication; problem-solving; detail-oriented; cross-functional collaboration. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English