About this role
Service Business Development Manager at New Country Motor Car Group. Location: Germantown, Maryland, United States. Role: leading team, managing leads, analyzing performance Requirements: Leadership experience in BDC or fixed operations, ability to recruit/train/coach BDC agents, manage inbound/outbound lead campaigns, develop KPIs, analyze performance, and collaborate with dealership leadership. Category: Sales Seniority: Mid Level Tools: CRM, DMS Commitment: Full Time Workplace: Onsite Languages: English