About this role
Customer Care Supervisor - Commercial Lines at Company Overview. Location: West Bend or Madison. Role: overseeing staffing, managing workflows, ensuring compliance Requirements: 5+ years P&C insurance and contact center experience preferred, 1+ year supervisory experience, agents license required, CIC/CPCU/AU designations preferred, strong leadership, problem solving, and underwriting knowledge. Category: Customer Service Seniority: Senior Level Certifications: agents, cic, cpcu, associate in underwriting Commitment: Full Time Workplace: Hybrid Languages: English