About this role
Agent (SR) IT Service Desk at Cargolux Luxembourg Ground Staff. Location: Luxembourg. Role: managing calls, providing support, documenting incidents Requirements: Technical diploma in IT preferred, 3+ years support experience, MS Office 365 and Active Directory knowledge, basic networking, AD and inventory administration, strong communication and customer-focus, English fluency, valid B driving license. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office 365, Active Directory Certifications: certificate of good conduct Commitment: Full Time, Contract, Temporary Workplace: Onsite Languages: English