About this role
Billing Supervisor - German Speaker (m/f/d) at Linde Saude, LDA. Location: Porto, Porto, Portugal. Role: leading transfer, managing team, analyzing kpis Requirements: Lead process centralization and reporting, manage contact-center teams, audit agent performance, analyze KPIs, prepare recurring reports, create work instructions, hire/train staff, ensure GDPR and operational compliance, and support digitalization. Category: Customer Service Seniority: Senior Level Tools: Microsoft Office, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: German, English, Portuguese