About this role
Customer Care Manager - State Farm Agent Team Member at Jim Cahlik - State Farm Agent. Location: North Ridgeville, Ohio, United States. Role: handling calls, processing changes, maintaining records Requirements: Handle inbound client calls, emails, and walk-ins; process policy changes, endorsements, and billing; maintain client records; identify cross-sell opportunities. Insurance licensing preferred (paid by agency); prior customer service/banking/insurance experience a plus. Category: Customer Service Seniority: Entry Level Certifications: insurance Commitment: Full Time Workplace: Onsite Languages: English