About this role
Contract Licensed Support Agent (Remote) at Smart Financial Decisions Made Simple. Location: Wilmington, Delaware, United States. Role: providing support, documenting interactions, recommending products Requirements: Provide licensed insurance support via phone, email, and chat; familiarity with insurance products and CRM systems; must be able to obtain a property & casualty insurance license and pass fingerprinting background check; strong communication and analytical skills. Category: Customer Service Seniority: Entry Level Tools: CRM, Zendesk, Google Suite, Notion Certifications: property and casualty (p&c) Commitment: Contract, Full Time, Temporary Workplace: Remote Languages: English