About this role
Service Desk Support Agent at nLighten. Location: Milton Keynes, England, United Kingdom. Role: handling queries, logging tickets, escalating issues Requirements: Service desk experience, strong communication and prioritization skills, fluency in English, proficiency with Salesforce, iTop, Outlook, and Dropbox, and ability to work shift-based schedules. Category: Customer Service Seniority: Entry Level Tools: Salesforce, iTop, Outlook, Dropbox Commitment: Full Time Workplace: Onsite Languages: English