About this role
Founding CS Engineer at Lightfield. Location: San Francisco, California, United States. Role: owning support, building systems, driving retention Requirements: Technical, customer-facing background (support/solutions/CS ops). Must debug integrations, write scripts, call APIs, run support queue, build AI support agents and knowledge bases; LLM/AI agent experience is a plus. Category: Customer Service Seniority: Senior Level Tools: Slack, Tome, Llama, Salesforce, LLMs, APIs Commitment: Full Time Workplace: Hybrid Languages: English