About this role
EMEA IT Service Desk Agent at Aliaxis. Location: Wrocław, Lower Silesian Voivodeship, Poland. Role: providing support, logging incidents, escalating issues Requirements: Provide first-line IT support across EMEA; fluency in French and English; experience in service desk or technical support; knowledge of IT fundamentals and strong problem-solving skills; familiarity with ITIL preferred. Category: Information Technology Seniority: Entry Level Tools: ITIL, LinkedIn Learning Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: French, English