About this role
Front Desk Agent (Hotel) - Soho House New York at Soho House & Co.. Location: New York City, New York, United States. Role: checking guests, handling payments, booking reservations Requirements: Minimum 1 year customer-facing experience, ability to multitask and handle high-volume inquiries, familiarity with OpenTable/Salesforce/Google Sheets/Opera, strong communication and conflict-resolution skills, able to stand 8+ hours and lift 40 lbs, flexible to work nights/weekends/holidays. Category: Customer Service Seniority: Entry Level Tools: OpenTable, Salesforce, Google Sheets, Opera Commitment: Full Time Workplace: Onsite Languages: English