About this role
Field Service Agent - Queens - Bilingual Mandarin/Cantonese at Healthfirst. Location: Queens or New York or New Jersey or Connecticut or United States. Role: providing service, de-escalating situations, resolving issues Requirements: High school diploma/GED, customer service experience, conflict resolution and de-escalation skills, HIPAA/PHI compliance, Microsoft Office (Excel/Word/Outlook) proficiency, flexibility for nights/weekends/alternate locations; bilingual Mandarin/Cantonese preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Word, Microsoft Outlook Commitment: Full Time Workplace: Field Languages: English, Chinese