About this role
Field Service Agent - Queens - Bilingual Mandarin/Cantonese at Healthfirst. Location: Queens or New York or New Jersey or Connecticut. Role: providing service, resolving complaints, engaging members Requirements: High school diploma/GED, customer service experience, conflict resolution and active listening skills, Microsoft Excel/Word/Outlook proficiency, HIPAA compliance, flexible to nights/weekends/holidays; bilingual Mandarin/Cantonese preferred. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, Microsoft Word, Microsoft Outlook Commitment: Full Time Workplace: Onsite Languages: English, Chinese