About this role
Bilingual Sales Operations Service Agent (Spanish and/or Mandarin/Cantonese at Healthfirst. Location: New York City or New York or New Jersey or Connecticut. Role: fielding inquiries, resolving issues, supporting brokers Requirements: Bilingual (Spanish and/or Mandarin/Cantonese) customer service for brokers/agents; high school diploma/GED; telephonic customer service and escalations experience; Microsoft Office proficiency; conflict resolution and healthcare experience preferred. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook Commitment: Full Time Workplace: Remote Languages: Spanish, Chinese, English