About this role
Contact Center Agent at La Clínica del Pueblo. Location: Hyattsville, Maryland, United States. Role: answering calls, scheduling appointments, documenting calls Requirements: High school diploma/GED, 2+ years customer service experience (call center or healthcare preferred), basic EHR knowledge, understanding of insurance and HIPAA, strong communication skills. Category: Customer Service Seniority: Entry Level Tools: EHR, eClinicalWorks, Epic, NextGen Commitment: Full Time Workplace: Onsite Languages: English