About this role
Call Center Agent/ Receptionist (Olney) at Rockville Internal Medicine Group. Location: Olney, Maryland, United States. Role: answering calls, scheduling appointments, triaging calls Requirements: 1+ year medical office/call center/customer service experience; EMR experience (Athena preferred); strong communication, documentation, and ability to manage high call volumes; COVID-19 vaccination required. Category: Customer Service Seniority: Entry Level Tools: Electronic Medical Record (EMR), Athena Certifications: covid-19 vaccination Commitment: Full Time Workplace: Onsite Languages: English