About this role
Client Care Agent (Remote) at Vetstrategy. Location: Vaughan, Ontario, Canada. Role: managing calls, booking appointments, resolving issues Requirements: High school diploma and prior customer service or veterinary clinic experience required; strong verbal/written communication, medical terminology knowledge, familiarity with PMS (preferably VetUp), ability to work independently and meet call/booking targets; remote workspace and reliable internet required. Category: Customer Service Seniority: Entry Level Tools: PMS, VetUp Commitment: Full Time Workplace: Remote Languages: English