About this role
Customer Support Agent at Nubox. Location: Las Condes, Santiago Metropolitan Region, Chile. Role: resolving inquiries, diagnosing issues, creating content Requirements: 1+ year customer support experience (digital/SaaS), handling written channels (chat/email), intermediate experience with Intercom/Zendesk, strong communication and problem-solving, experience using AI tools for support. Category: Customer Service Seniority: Entry Level Tools: Intercom, Zendesk, HubSpot, Salesforce, Claude, Gemini, Chat GCP Commitment: Full Time Workplace: Hybrid Languages: Spanish