About this role
Customer Experience Agent at Guitar Center. Location: Frederick, Maryland, United States. Role: handling calls, resolving issues, promoting sales Requirements: High school/GED, 2+ years office experience, call center/multi-phone line experience, proficiency with Microsoft Outlook/Word/Excel, strong verbal/written communication, analytical skills, customer service, reliable attendance, willingness to work scheduled shifts and overtime. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English