About this role
Customer Operations Automation Lead at Contour Education. Location: India or Australia. Role: building automation, building knowledgebase, tracking metrics Requirements: Proven experience building and shipping customer inbox automation, creating knowledge bases, configuring AI/chatbot agents (HubSpot preferred), strong English writing, and metric-driven mindset. Category: Information Technology Seniority: Mid Level Tools: HubSpot, HubSpot Service Hub, Breeze, HubSpot Emails, Make, Zapier, n8n, Aircall, Monday.com, Missive, Stripe Commitment: Full Time, Contract Workplace: Remote Languages: English