About this role
Lead Agent Guest Relations - PP at Sanmanuel. Location: Las Vegas, Nevada, United States. Role: supervising agents, assisting guests, mentoring staff Requirements: High school diploma or equivalent; 3+ years front desk experience; leadership and mentoring experience; advanced knowledge of property management systems (LMS preferred), reservation tools, rack balancing, and guest comp processing; strong communication and documentation skills. Category: Customer Service Seniority: Mid Level Tools: LMS Commitment: Full Time Workplace: Onsite Languages: Northern Sami, English