About this role
Agent service à la clientèle at Gdv. Location: Montréal, Quebec, Canada. Role: answering calls, processing orders, resolving tickets Requirements: High school diploma and 2 years customer service experience required; excellent bilingual English/French (English mandatory); proficiency with Microsoft Outlook and Excel; comfortable using multiple software systems; strong teamwork and problem-solving skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Outlook, Microsoft Excel, OTRS Commitment: Full Time Workplace: Onsite Languages: English, French