About this role
Authentication Product Support Agent – Remote (Americas) at SecurityBridge. Location: United States or South America. Role: providing support, troubleshooting issues, supporting installations Requirements: 3+ years supporting authentication technologies and networking; experience with identity providers, SAP integrations, ticketing systems, strong troubleshooting and communication skills, and valid work authorization in country of residence. Category: Customer Service Seniority: Mid Level Tools: Kerberos, Microsoft Active Directory, OpenID Connect (OIDC), SAML, X.509 Certificates, Microsoft Entra ID, PingID, Okta, Linux, Windows, DNS, TCP/IP, LDAP, SAP SSO, SAP Secure Login Service (SAP SLS), TrustBroker, Jira, ServiceNow Commitment: Full Time Workplace: Remote Languages: English