About this role
Support Center Agent (35213) at TCC Solutions. Location: Indianapolis, Indiana, United States. Role: reviewing tickets, resolving issues, triaging inquiries Requirements: High school diploma required; associate or bachelor\u0002s preferred. Proficiency with Microsoft Office, Teams, and SharePoint; Jira preferred. Strong troubleshooting, critical thinking, and phone/web support skills. Category: Customer Service Seniority: No Prior Experience Required Tools: Microsoft Office, Jira, Microsoft Teams, Microsoft SharePoint Commitment: Full Time Workplace: Remote Languages: English