About this role
Principal Engineer – Agentic AI for IT Operations at Ally Financial. Location: Charlotte, North Carolina, United States. Role: architecting solutions, automating operations, leading governance Requirements: 7+ years relevant experience; HS diploma minimum; preferred BS in CS or related; hands-on experience building AI-driven automation/agentic systems, distributed systems/SRE, incident/change/problem management, and governance/compliance. Category: Software Development Seniority: Senior Level Tools: Claude Code, Cursor, VSCode, ServiceNow, Dynatrace, Splunk, CI/CD, LLM frameworks Commitment: Full Time Workplace: Hybrid Languages: English