About this role
HOTEL GUEST SERVICE AGENT at Grand Traverse Resort & Casinos. Location: Williamsburg, Michigan, United States. Role: checking guests, reconciling transactions, answering phones Requirements: Must be 18+, high school diploma/GED or equivalent, prior customer service required; prior front desk or reservations experience preferred; ability to handle cash and credit card transactions and phone reservations. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English