About this role
Concierge Customer Service Agent at Aroma360. Location: Boca Raton, Florida, United States. Role: building relationships, resolving cases, managing contracts Requirements: Proven customer service or client-facing experience, CRM (preferably Salesforce), Microsoft Suite, Microsoft Teams or Slack proficiency, strong communication, negotiation, problem-solving, and attention to detail. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Microsoft Suite, Microsoft Teams, Slack Commitment: Full Time Workplace: Onsite Languages: English