About this role
POS Support Agent at Expresswashconcepts. Location: Etna, Ohio, United States. Role: troubleshooting POS, logging tickets, escalating issues Requirements: Provide Tier 1/2 POS technical support; 1–3 years IT/helpdesk or POS support experience; associate degree in IT preferred; familiarity with POS hardware, ticketing systems, basic networking, and strong customer-service skills. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Zendesk, Salesforce Certifications: comptia a+, hdi support center analyst Commitment: Full Time Workplace: Onsite Languages: English