About this role
Customer Support Agent at Gusti Leder GmbH. Location: Kolkata or Delhi or Ahmedabad or Chandigarh or Lucknow or India. Role: responding inquiries, handling tickets, escalating issues Requirements: Provide timely, high-quality customer support via email/ticketing; handle 12+ tickets/hour and meet 24-hour SLA; strong written/verbal English, multitasking, fast learner, and experience with email/ticketing tools and Google Workspace or Microsoft Office. Category: Customer Service Seniority: Entry Level Tools: Google Workspace, Microsoft Office Commitment: Contract Workplace: Remote Languages: English