About this role
Customer Support Agent at Mindly. Location: Ukraine. Role: providing support, handling requests, analyzing feedback Requirements: Experience in customer support/success; native-level Ukrainian and C1+ English; empathy, initiative, and ability to turn user feedback into product insights; experience handling accounts, subscriptions, refunds, and technical issues. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: Ukrainian, English