About this role
Inbound Customer Service Agent – Consumer Relations (Remote) at Haier. Location: Rapid City or Sioux Falls or Columbia or Salt Lake City or Jackson or Columbus or Austin or Nashville or Louisville or Oklahoma City. Role: resolving issues, coordinating stakeholders, documenting cases Requirements: High school diploma/GED, 1+ year call-center experience, 2+ years escalated customer service experience, strong English communication, moderate-to-advanced computer skills, ability to multitask across applications, and a quiet dedicated home workspace meeting internet specs. Category: Customer Service Seniority: Entry Level Tools: Microsoft Windows Commitment: Full Time Workplace: Remote Languages: English