About this role
Monitoring Agent "SOC L1" (Giza, Egypt) at EFIG Home Page. Location: Giza, Giza Governorate, Egypt. Role: monitoring ATMs, creating tickets, dispatching technicians Requirements: Bachelor's in engineering or computer science, minimum 2 years' relevant experience, good English and native Arabic, experience with ATM software/hardware, ticketing/Service Manager and monitoring utilities. Category: Information Technology Seniority: Entry Level Tools: Service Manager, WhatsApp, Gasper Commitment: Full Time Workplace: Onsite Languages: English, Arabic